A postal entry is the customs declaration that lets a parcel you mail enter the United States. Every package crossing the U.S. border must be declared to U.S. Customs and Border Protection (CBP) — a postal entry is how that happens for mail.
Why it exists
When you post a package to the U.S., CBP needs to know what's inside, what it's worth, where it came from, and whether any U.S. agency regulates it. The entry answers those questions and calculates the duty owed. Without a proper entry, a parcel is held or returned.
Duty is now owed on everything
The U.S. removed the Section 321 “de minimis” exemption on 29 August 2025. There is no longer a duty-free threshold for low-value parcels — even a small gift owes duty. We calculate and collect it up front so your parcel is not stopped for payment.
Two kinds of entry
A parcel moving on a commercial carrier (USPS, FedEx, UPS) clears as a Type 11 informal entry. A parcel moving in the postal-operator mail channel clears as a Type 13 mail entry. Both are for shipments valued up to $2,500; above that, a formal entry is required.
How it works
- 1Describe your itemsTell us what's inside, how many, and each item's value. Be specific — “gift” or “goods” is not enough for customs.
- 2We classify + screenEach item gets an HTS code (which sets the duty rate) and is screened against what's allowed and what needs a government-agency review.
- 3Pay the landed costYou pay one price covering shipping, duty, and fees — nothing to pay on arrival.
- 4We file + clear customsWe file the entry with CBP, clear it, and hand the parcel to the U.S. delivery carrier.
- 5Track to the doorFollow every milestone from origin to delivery with your reference number.
Since 29 August 2025 there is no duty-free allowance for low-value parcels. We calculate the duty for you and include it in one price, so nothing is owed on delivery.