‹
TW
POST
FAQ
Common questions
Do I have to pay duty on a gift?
▾
Yes. Since the U.S. removed the Section 321 de minimis exemption on 29 August 2025, every parcel owes duty regardless of value — gifts included. We calculate it up front so there's nothing to pay on arrival.
What's the maximum value I can send?
▾
Why can't I just write “gift” or “goods”?
▾
Why is my item flagged for a government agency?
▾
What items can't be shipped at all?
▾
Why do you need my ID and a photo of the goods?
▾
Who pays the duty, and when?
▾
What happens if my item is restricted?
▾
How is the price calculated?
▾
How do I track my parcel?
▾